TERMS & CONDITIONS

Do not book an appointment if:

  • You are under the age of 18
  • You are pregnant or breast feeding
  • You are taking blood thinning medications
  • You have taken Roaccutane within the last 6 months
  • You have any viral infections or diseases
  • You have a previous tattoo and have not had approval to book in

Booking Fee
Your booking fee is taken to secure your appointment, and is non-refundable.

Cancellations
If you cancel your appointment for any reason, you will lose your booking fee. If rescheduling, read the rescheduling policy below.

Rescheduling
You are required to give 72-hours’ notice if rescheduling your appointment otherwise you forfeit your booking fee and will be required to pay another booking fee if booking again.

Touch-ups
Touch-ups are extremely important to the overall result of your cosmetic tattoo procedure. for brows the appointment must be made 4-6 weeks after the initial appointment and lips 6-8 weeks otherwise a higher price may incur.

No Show Policy
Any client that does not show for a scheduled appointment will forfeit their booking fee and will be required to pay for any future appointments in full before being rescheduled.

Late
We cannot take you if you are more than 15 minutes late for your scheduled appointment. This will be considered a no-show. You may schedule a new appointment, but will need to pay in full before being rescheduled.

Health
Please notify us on booking of any medical condition prior to your treatment as some treatments may not be appropriate for you. If you are on topical skin medication, activated skin creams/ serum/ cleanser or acne medication you must make us aware prior to booking. If deemed unsuitable and no notice was given you will not be refunded your booking fee.

Expectations
Permanent make up is not suitable for everyone. We cannot guarantee successful results on 100% of our clients, especially those with problem skin. We do not offer refunds as we have carried out the treatment at a cost to ourselves.

Gift Vouchers
Please note, all gift vouchers are non-refundable. You may transfer ownership.